Your First Visit
When preparing to visit for a pediatric appointment the first time, you will want to plan to arrive 30 minutes early to allow our staff to enter your child's data into our system. For your convenience, University Surgical Associates (USA) provides for online preregistration.
Through our secure online registration and payment portal, you can fill out all necessary first appointment paperwork from the comfort and privacy of your own home.
Our secure network and encryption feature ensures the information you submit remains in strict confidence with proper USA administrative staff.
Our objective is to provide your children the highest quality of care at a reasonable fee. Please refer to our financial policy for information on preauthorization, insurance and other billing questions, or call our office at (423) 267-0466 to speak with a financial counselor.
If your child has x-rays or tests that have been ordered by his or her pediatrician, please bring them with you or have your pediatrician's office fax us the results at (423) 757-0775 so that we can review them during your visit.
We have a special waiting area in our office for children and their parents which includes toys, games and a special office just for seeing kids. Following each appointment, your child will enjoy a special treat with a visit to the "treasure box."
If surgery is scheduled for your child, our scheduling office arranges it with the surgery department of T.C. Thompson Children's Hospital. You will be given instructions by the surgery department about the night prior to surgery and when to arrive at the hospital. Should your child become ill prior to surgery, please call our office for rescheduling.